What IS assertive connection? Assertive connection would be the ability to show optimistic and negative concepts and feelings in an open, honest and direct way. It recognises our rights whilst nevertheless respecting the rights of others. It allows us to take responsibility for ourselves and our actions with no judging or blaming other people. Also it allows us to constructively confront and find a mutually fulfilling remedy where turmoil is present. So why use assertive connection? Our staff members use assertive behaviour at times…Tipos de comunicacion

quite often when we feel prone or unsure of ourselves we may resort to submissive, manipulative or severe behaviour. Yet being trained in assertive connection actually increases the appropriate use of this sort of behaviour. It enables us to swap aged behaviour patterns to get a more positive approach to life. I’ve found that changing my response to others (be they work colleagues, clients and even my own, personal family) can be interesting and rousing.